Privacy Policy

Global & Jurisdiction appendices

Effective date: 01 April 2026


1. Introduction

Monil AS and Monil Inc. (“Monil”, “we”, “us”, “our”) respect your privacy and are committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our Internet‑enabled devices, mobile application, web dashboard, and related services (“Services”).


Data Controllers

Depending on your location, your data controller may be:

  • EEA / UK: Monil AS
  • United States: Monil Inc.


2. Information We Collect

We collect information necessary to operate our Services, including:

  • Account Information: Name, email address, username, authentication credentials.
  • Device and Sensor Data: Sensor readings from devices including GPS location, activity signals, device status and telemetry.
  • Usage Data: Application usage logs, device type, browser information, IP address, and interaction data.
  • Commercial Information: Purchase records, subscriptions, billing events (payment details processed by third‑party processors).
  • Support Data: Information provided through support requests or communication with Monil.
  • Recruitment Data: CVs, references, and application materials when applying for roles.


3. How We Use Personal Information

We process personal information to:

  • Provide livestock monitoring services
  • Manage customer accounts
  • Deliver device telemetry and alerts
  • Provide customer support
  • Improve system reliability and analytics
  • Communicate operational updates
  • Comply with legal obligations
  • Evaluate job applicants

We do not make automated decisions producing legal or similarly significant effects.


4. How We Share Information

We share personal information only where necessary with trusted service providers including cloud infrastructure, support tools, communication systems, and payment processors.

Examples include:

  • Amazon Web Services (cloud infrastructure)
  • Odoo (ERP system)
  • Slack (support communication)
  • HubSpot (marketing communications)
  • Google Workspace (internal communications)

All providers operate under contractual data protection obligations.

We do not sell personal information for monetary consideration.


5. International Data Transfers

Personal information may be transferred internationally including between the United States and Europe.

For EEA / UK residents we rely on safeguards including:

  • Standard Contractual Clauses (SCCs)
  • Appropriate technical and organizational measures


6. Data Security

We implement technical, administrative and organizational measures including encryption, access control, and monitoring systems to protect personal information.

No electronic system is completely secure, but we apply commercially reasonable safeguards.


7. Data Retention

We retain data only as long as necessary.

  • Account data: retained while account active
  • Device telemetry: retained while required for service delivery
  • Aggregated analytics data: may be retained indefinitely in de‑identified form
  • Support records: up to 2 years
  • Financial records: up to 7 years where required for accounting or tax compliance


8. Your Privacy Rights

Depending on your jurisdiction you may have rights including:

  • Access to personal data
  • Correction of inaccurate data
  • Deletion of data
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

Requests can be submitted to privacy@monil.com (mailto:privacy@monil.com)Response timeline:We will respond to verifiable privacy requests within 45 days of receipt.Where required by applicable law (such as GDPR), we may respond sooner.If additional time is required due to complexity or volume of requests, we may extend the response period by up to 45 additional days and will notify you of the extension.


9. Children's Privacy

Our Services are intended for users aged 18 and older.We do not knowingly collect personal information from children under 16.


10. Changes to this Policy

We may update this Privacy Policy periodically to reflect regulatory changes or service updates. Updated versions will be published on our website.


11. Contact information

Monil ASBusiness address: Strandveien 55, 1366 Lysaker, Norway

Monil IncBusiness address: Strandveien 55, 1366 Lysaker, NorwayPhone (US Toll-Free): +1 866 618 7654Privacy contact: privacy@monil.com (mailto:privacy@monil.com)General contact: support@monil.com (mailto:support@monil.com)


Appendix A – EEA / UK (GDPR)

Legal Basis for Processing:

  • Contract performance – service delivery
  • Legitimate interests – analytics and system improvement
  • Consent – marketing communications

Lead Supervisory Authority:

Norwegian Data Protection Authority (Datatilsynet)


Appendix B – US State Privacy Rights

Residents of certain US states may have additional rights under laws including:

  • California Consumer Privacy Act (CCPA/CPRA)
  • Virginia Consumer Data Protection Act
  • Colorado Privacy Act
  • Connecticut Data Privacy Act
  • Utah Consumer Privacy Act
  • Texas Data Privacy and Security Act
  • Oregon Consumer Privacy Act
  • Montana Consumer Data Privacy Act

 

Where applicable, users may request access, correction, deletion, or portability of personal data.


Appendix C – Other Jurisdictions

If you reside in jurisdictions with privacy laws that grant additional rights(such as Switzerland or other countries with data protection legislation),those rights will apply to the extent required by applicable law.